9 Replies Latest reply: Mar 18, 2015 12:33 AM by MatejZimic
JoaPalmer Level 1 (10 points)

I seem to be unable to perform any "Startup key" sequences (resetting PRAM, boot into recovery mode, boot from CD etcetera).


I'm using a Logitech USB (model Y-BF37) keyboard directly connected to the computer but no startup key commands works. (The keyboard is designed for use with apple and has apples command-key symbols on the key nearest the spacebar).


I have tried searching but the general opinion seem to be that any USB keyboard should work.


I have this otherwise well working keyboard and I didn't want to spend money on an Apple keyboard.


Do I have to buy an Apple keyboard to use boot key commands??? I don't think I can borrow an apple keyboard from anywhere and I need to be able to boot into recovery mode...

Mac mini (Late 2012), OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 (122,296 points)

    Hmmm, should work, if you have access to a PC KB, Windows key usually is CMD key.


    Does holdimg alt key at bootup show boot choices?

  • JoaPalmer Level 1 (10 points)

    I currently don't have access to any other keyboard. Everyone has notebooks nowadays... :) But I will fix that eventually I suppose.


    But isn't it strange as the keyboard seem to work in all other aspects...?

  • BDAqua Level 10 (122,296 points)

    It is indeed strange that it doesn't work, unless...


    Firmware password protection in Mac OS X ...




    It would block usage of all the startup keys, like C, N, T, D, CMD+s, CMD+Option+p+r, CMD +v, Option boot will show a lock, and Shift, as well as booting from anything but the Hard Drive.

  • JoaPalmer Level 1 (10 points)

    Well thanks but there is no such thing set up. The computer is brand new out of the box two days ago. Nothing special installed or set up. I am planning to change the HDD to an SSD and for that purpose I need to be able to boot to an external USB drive's Recovery partition. But it doesn't work if I can't access the boot keys.


    Well, I shall try find another keyboard then. Thanks for helping.

  • BDAqua Level 10 (122,296 points)

    That new & the problem, I'd try to take it in with your KB & see what gives.


    Oh, did you instal any Logitech software?

  • JoaPalmer Level 1 (10 points)

    Thanks but no. I haven't installed any kind of drivers on the system. The ONLY software installed is a Firefox browser. Othterwise the setup is a brand new OSX 10.8.2 that came with the system.


    Furthermore nothing else installed than firmware or boot software shouldn't be able to stop from using boot key commands?

  • BDAqua Level 10 (122,296 points)

    No, nothing new should stop it.

  • Kevin Lewis Level 1 (10 points)

    In case anyone is having this issue...I found a solution for this on my wireless K750 logitech keyboard.  I needed to reinstall the OS after buying an open box item from Best Buy.  Holding down Function>Windows key>R did the trick for me at startup. 

  • MatejZimic Level 1 (0 points)


    little late but someone else can help.


    I presed only "alt" key without the letter "r".


    Nice day, Matej