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HT1277: Configuring Mail for your email account

Learn about Configuring Mail for your email account

HT1277 mail is not accepting my password

624 Views 1 Reply Latest reply: Mar 4, 2013 4:55 AM by softwater RSS
francescafromnm Calculating status...
Currently Being Moderated
Mar 3, 2013 10:30 AM

I just got a new harddrive trying to set up mac mail, its not accepting my password and I keep getting pop up window asking for keychain password.

I am not using a keychain password (that I know of).

Help, thank you!

MacBook Pro, Mac OS X (10.6.8)
  • softwater Level 5 Level 5 (5,370 points)
    Currently Being Moderated
    Mar 4, 2013 4:55 AM (in response to francescafromnm)

    Keychain is where Mail stores your password.

     

    Normally, you can solve this problem by going into Mail > Preferences > Accounts

     

    Clear the password field (if it's not empty already) and re-enter the password. Click out of the Accounts tab and choose 'Save' from the resulting dialog.

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