- The first step of an update is iTunes making a backup of the iPod. Note that the backup does not include synced media like apps and music. The backup does included photos/videos taken by and saved to the iPod. Those are the ones in the iPod's camera roll album
- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases
- For non-iTunes purchases you need a third-party program like one of those discussed here:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities