HT1926: Issues installing iTunes for Windows
Learn about Issues installing iTunes for Windows
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Helpful answers
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Mar 3, 2013 2:20 PM in response to lostpuppy8688by b noir,Do you have any better luck if you try updating using a .dmg installer downloaded from the Apple website?
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Mar 3, 2013 2:40 PM in response to b noirby lostpuppy8688,I'm not sure what a dmg.installer is and where to find it on the web page.
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Mar 3, 2013 3:31 PM in response to b noirby lostpuppy8688,I clicked Download and it looks like it downloaded the latest version but in my updates it still showing that it needs to be updated.
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Mar 3, 2013 3:42 PM in response to lostpuppy8688by b noir,After downloading the .dmg file, did you then install it?
Once the file is downloaded, a new Finder window appears containing two items (below). If a Finder window doesn't appear, locate the iTunesX.dmg file (where X is the iTunes version number) on the desktop (or wherever your downloads go) and double-click it to display these items:
- A "Read Before You Install iTunes" file. This document contains the system requirements for the version of iTunes, and may contain other useful information about installing.
- An iTunes.mpkg file (this is the installer file itself).
Install iTunes
- Quit iTunes if it is currently open.
- Double-click the iTunes.mpkg file. This opens the Installer application in Mac OS X.
- Follow the instructions in the installer screens. If all of the installation components appear unchecked and dimmed (unavailable, and therefore not installable), refer to Mac OS X iTunes installer components are disabled.
- After the installation has completed, quit the Installer and restart the computer. The new version of iTunes appears on your hard disk in your Applications folder.