4 Replies Latest reply: Mar 3, 2013 9:17 PM by Jsist
Jsist Level 1 Level 1

I'm still working on getting the iTunes Store to open from iTunes.  Perhaps I need to update some of the software that is not included with iTunes download.

  • b noir Level 9 Level 9

    I'm still working on getting the iTunes Store to open from iTunes.

     

    Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

  • Jsist Level 1 Level 1

    I get the "Accessing iTunes Store" message iTunes crashes and the message "iTunes has stopped working and must close"  "Close Program"

  • b noir Level 9 Level 9

    I get the "Accessing iTunes Store" message iTunes crashes and the message "iTunes has stopped working and must close"  "Close Program"

     

    Which particular version of iTunes are you running?

     

    To check if it's an 11.0.x of some description, first bring up your Menu Bar. Click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:

     

    wee boxy icon.png

     

    Now go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen. (For example, mine says 11.0.2.25.)

  • Jsist Level 1 Level 1

    The iTunes Version is:  11.0.2.26.  This is the latest, as of this PM  3/3/2013.  I get the same error message that all of the other versions of iTunes has given me.  At least it is consistant.