Hi There,
I could not get into my account on my Macbook Pro laptop & it suggested I reset my apple ID.
I have now done that & I still cannot get into my laptop.
Why might this be?
Thanks
Mac Pro
Your user password isn't - usually - your Apple ID password (which you used to get into this forum).
What version of OS X are you running? It sounds as though you need only change your user password, which is usually pretty simple.
Clinton
Reset password using Apple ID
Section:
"To reset your OS X user password with your Apple ID
"http://support.apple.com/kb/HT4798
Reset Password using Recovery HD
OSX 10.6 Snow Leopard
Follow the instructions in the first and second boxes
OS X 10.7 Lion /10.8 MountainLion
Follow the instructions in the first and the third boxes.
http://pondini.org/OSX/Password.html
Note
Keychain http://support.apple.com/kb/TS1544
password will not work even though I have reset my apple ID
