Previous 1 2 Next 20 Replies Latest reply: Dec 10, 2013 8:57 PM by rudy2000k
Raymondatt Level 1 Level 1 (0 points)

When I got my Iphone4, 4S and 5, the yahoo email account was alright...... but today I could not update any email from yahoo. It kept prompting me the error message  <  The user name or password for "apple.imap.mail.yahoo.com" is incorrect. >

 

Please advise.

 

regards,

Raymond


iPhone 5, iOS 6.1.2
  • Jawed.. Level 1 Level 1 (0 points)

    Even I am facing the same problem from past couple of days. I cannot see my yahoo emails in my Ipad and Iphone. Please advise ASAP as this is very critical for me.

     

    Regards,

    Jawed

  • Nimfa Level 1 Level 1 (0 points)

    I'm having the same problem.

    I don't know what to do.

    Apple Support please help us asap!

  • Nimfa Level 1 Level 1 (0 points)

    My unit is an ipad3  IOS 6.1.2

  • Michael Black Level 6 Level 6 (18,035 points)

    Nimfa wrote:

     

    I'm having the same problem.

    I don't know what to do.

    Apple Support please help us asap!

     

    Since this is a YAHOO mail account, did you try contacting yahoo support about the issue?  Apple does not own nor administer yahoo's email service.

     

    Can you log alright to your yahoo account online in a web browser?

     

    Did you look on YAHOO's support site for any help or suggestions:

     

    http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E

  • Nimfa Level 1 Level 1 (0 points)

    Yes, I can open my yahoo mail using safari on my ipad and I have also tried the suggestions on the yahoo support site about deleting and creating a new account under Mail, Contacts, Calendar but I couldn't finish the process because the message apple.imap.mail.yahoo password is incorrect. It's so frustrating.

    The yahoo mail on my ipad was working fine until last week. I didn't do anything. I just noticed today that I don't have new messages and the messages are not updated.

  • Nimfa Level 1 Level 1 (0 points)

    I also restarted my ipad already like Yahoo suggested. :(

  • Michael Black Level 6 Level 6 (18,035 points)

    I would try sending an email to Yahoo's customer support - login through Safari and you can get to their page to submit a help ticket.

  • Dick Nutt Level 1 Level 1 (0 points)

    Did this issue every get fixed...........seems an apple problem to me. Yahoo account works fine except my phone. today stopped working for no reason.......that i'm aware of

  • Nimfa Level 1 Level 1 (0 points)

    I don't know how but yes, my problem was fixed.  I just kept trying. Finally, I was able to add my yahoo mail account successfully last night.

  • TryThisAgain Level 1 Level 1 (0 points)

    3 days for me. nothing works, tried everything. no Yahoo mail on iphone 3Gs and my Ipad2. Works everywhere else.

  • Bill McGarry Level 1 Level 1 (0 points)

    But it's only the Apple built-in email that suddenly stopped working.  The stand-alone Yahoo email app works just fine.  I believe that this problem started shortly after I upgraded to 6.1.2 but I can't be positive about this.

     

    Has Apple looked at this problem and if they have, have they proved that it's Yahoo's fault?  If so, let us know the details so that we can go to Yahoo with some facts.

     

    I've written and support software for 30+ years and when there's a problem where only our company's client application suddenly will not communicate with someone else's server, our first suspect is our product.  If it isn't our problem, then we can let anyone using our client app what the problem is.

     

    Bill

  • CKFROMSG Level 1 Level 1 (0 points)

    I have the same problem. But it only happened when I connected to 2.4GHz Wifi router.

    When it is on GSM/3G/4G, it can connect well.

    The Yahoo!Mail apps worked well with the same router.

    So I think, my issue is related to Apple's Mail apps or apple.imap.mail.yahoo.com than Yahoo smtp server.

  • Dick Nutt Level 1 Level 1 (0 points)

    My iphone mail still does not connect to yahoo. For no reason it stopped working with the error ' apple.imap.mail.yahoo.com'

    I tried setting up my yahoo email on my kids phone.........same error !! I think my next trip will have to be the Apple store. I have looked at numerous help BB's to find help, however I cannot find a fix. I can log into yahoo mails APP (thats what i'm using now) and works fine, just cannot use the iphone mail app

  • CKFROMSG Level 1 Level 1 (0 points)

    It could just slow response from apple.imap.mail.yahoo.com that caused mail apps not working. I add my live.com email account to mail apps and the live.com account just work fine. When I PING with iP5 and used another PC connected to the same router to PING apple.imap.mail.yahoo.com, the response were slower and from some unknown dns name, instead of from apple.imap.mail.yahoo.com or any IP address.

    FYI, both my Ymail and Yahoo email accounts not working with 2.4GHz wifi router. They both work with GSM/3G/4G.

    Live email worked fine but slower with 2.4GHz wifi router.

    I tested with iP4 and iP4, iOS 6.1.2.

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