Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad accepts my password but won't let me on iMessages or FaceTime help

My iPad accepts my password but won't let me on I mess or FaceTime

Posted on Mar 4, 2013 6:20 AM

Reply
5 replies

Mar 4, 2013 6:50 AM in response to Frasersa

Using FaceTime http://support.apple.com/kb/ht4319


Troubleshooting FaceTime http://support.apple.com/kb/TS3367


The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8


Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268


Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245


iOS: About Messages

http://support.apple.com/kb/HT3529


Set up iMessage

http://www.apple.com/ca/ios/messages/


Troubleshooting Messages

http://support.apple.com/kb/TS2755


Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l


FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/


Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90


For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8


How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html


 Cheers, Tom 😉

Oct 24, 2014 12:36 PM in response to Texas Mac Man

Texas Mac Man, we seem to have the same hardware and ios. Maybe you can help direct me to a solution for a similar problem. I tried everything as best i could on the relevant support page, but I'm still stumped.


Problem: when attempting to sign in to either Facetime or Messages, this alert appears: "Could not sign in, please check your network connection and try again" when signing in to your Apple ID

Device affected: iPad2

Device NOT affected iPhone5C


I have not tried turning off Airplane mode, out of fear that it might lock in on my mobile carrier and may charge me for data use from the iPad... I upgraded to the iPhone plan and eliminated the iPad data only plaN, keeping it on airplane mode ever since.


Details

1. The problem started after downloading and installing the latest iOS 8.1 for iPad.

2. I used this internet connection to download the iOS 8.1 update, and am now on Safari connected to the internet through this device to find out why Facetime won't work.

3. The wifi settings allowed the previous iOS to send/receive iMessages... And are sufficient to currently watch Netflix movies on this device... Given that iDevices don't change network settings from common use, and my iPhone can send iMessages while in airplane mode and on wifi, the settings must be correct.

4. I've successfully signed into my iTunes account on both my laptop and this device using the correct Apple email ID and password. I've successfully logged onto my Apple ID from the Apple website to confirm emails and IDs are verified, through Safari on this device.

5. My Apple ID is my current valid/alternate email address. I've signed into iCloud on both laptop and iPad using this password. I've emailed myself to and from my Apple ID email using this device. I've also tried signing into Facetime using my alternate Apple ID.

6. Time zone is correctly auto set to my nearest time zone town. When set manually, the problem is still present.

7. Cellular data connection is not subscribed for this device. This device with previous iOS has been able to use Messages through this wifi connection as it is currently configured. Attempts from various wifi/coffee spots to sign in using Apple ID and all possible alternates do not resolve the problem.

8. Even though this suggestion was not listed under this specific error message, I decided to try "waiting 24 hours" and the same error still results. It isn't clear if waiting means specifically not attempting to log in to iMessages.


I'll try waiting more and see where that gets me.

Thanks

My iPad accepts my password but won't let me on iMessages or FaceTime help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.