Q: i need to talk with itunes costumers services

Go here:

http://www.apple.com/support/itunes/contact/

and follow the instructions to report the issue to the iTunes Store.

Note that it's a poor strategy to mark a post as having solved your problem if it has not. Many people will see that your thread is marked as "solved" and skip past without even reading. Don't mark your thread as "solved" until it truly is.

Regards.

I need to talk to a live PERSON

My Ipod  nano stop working and I have black screen don't take charge what I suppose to do this is the second time..

Hold the home button and the sleep button at the same time till the apple logo pops up