390 Views 1 Reply Latest reply: May 18, 2006 10:19 AM by b noir
it's possible that one of your itunes pref files has been corrupted here. we might be able to get back the correct view by "rebuilding" the preference files. (make a note of any custom preferences you currently have managed to set up. the pref files rebuild will return all preferences to their defaults, and you'll have to recreat the custom preferences.)
find the following two files:
make sure itunes is shut down. find and delete the following two files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
C:\Documents and Settings\<username>\Local Settings\Application Data\Apple Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.)
This will force iTunes to run the setup assistance the next time you launch itunes.
do your preferences view properly after doing that?