Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an ipod touch 3rd gen 64gb. Only has 2 gb total memory.

I have an ipod touch 3rd gen 64gb. The problem is when I connect it to itunes it says i only have 2gb. I can only put about 1 gb of apps on and its full. I restored it again to factory specs and still says the same. Also when I go into settings in the ipod, it says that the model number is n/a.

iPod touch

Posted on Mar 4, 2013 9:01 AM

Reply
4 replies

Mar 5, 2013 7:59 AM in response to cudakelli40

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

I have an ipod touch 3rd gen 64gb. Only has 2 gb total memory.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.