2 Replies Latest reply: Mar 4, 2013 11:00 AM by King_Penguin Branched to a new discussion.
Adriana 1971 Level 1 (0 points)

My daughter ask me to download an app, a game called, THE LITTLEST PET SHOP, on the last March 2rd.  It is a free one!  She became very happy playing this app. But unfortunately, on Sunday, I received an email about my invoice in Itunes Store, as I always received, telling me that I have to pay USD 49,99 for an APP inside the APP ( the free one).  How could be that if I put my ID apple only to download the free APP? My daughter doesn't know how to do tihis and always ask me to do this. I'm very desappointed about it. And I'm afraid to download other "free"APP.

  • King_Penguin Level 10 (120,066 points)

    A number of free, and paid-for, apps allow you to make in-app purchases within them so as to unlock extra features and/or levels.

     

    You can turn-off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and depending upon what version of iOS that you have on your device you may also have a Require Password setting on the Restrictions which you can set to 'Immediately' (the default is a 15 minute period during which it doesn't need re-entering.

     

    You could also try contacting iTunes support and see if you can get a refund : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.

  • Bodyman05 Level 1 (0 points)

    R u there?