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My IMac 11,3 keeps crashing after I just added another set of 20GB of memory cards, what do I do?

Interval Since Last Panic Report: 485003 sec

Panics Since Last Report: 11

Anonymous UUID: 17B60AD4-A691-D36E-4AE8-C5535F6BF77E



Mon Mar 4 13:18:40 2013

panic(cpu 2 caller 0xffffff80162b7bd5): Kernel trap at 0xffffff80162876fc, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000101736010, CR3: 0x00000000ab1d805f, CR4: 0x00000000000206e0

RAX: 0x0000000000000001, RBX: 0x3b4846003b484600, RCX: 0xffffff8041586550, RDX: 0x0000000000001041

RSP: 0xffffff8258863d90, RBP: 0xffffff8258863db0, RSI: 0x000000002f908380, RDI: 0xffffff801da9eef0

R8: 0xffffff8258863f00, R9: 0xffffff8258863ef0, R10: 0x00007fff61352948, R11: 0x0000000000000246

R12: 0xffffff801da9eef0, R13: 0xffffff80473805a0, R14: 0xffffff80473805a0, R15: 0x0000000000000000

RFL: 0x0000000000010206, RIP: 0xffffff80162876fc, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x0000000101736010, Error code: 0x0000000000000000, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff8258863a30 : 0xffffff801621d626

0xffffff8258863aa0 : 0xffffff80162b7bd5

0xffffff8258863c70 : 0xffffff80162ce4ed

0xffffff8258863c90 : 0xffffff80162876fc

0xffffff8258863db0 : 0xffffff80162625cb

0xffffff8258863f40 : 0xffffff80162b7fa9

0xffffff8258863fb0 : 0xffffff80162ce411



BSD process name corresponding to current thread: ps



Mac OS version:

12C60



Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000016000000

Kernel text base: 0xffffff8016200000

System model name: iMac11,3 (Mac-F2238BAE)



System uptime in nanoseconds: 1553944398782

last loaded kext at 708631011042: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f98523000, size 229376)

last unloaded kext at 198808722471: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f96bd4000, size 65536)

loaded kexts:

com.eltima.ElmediaPlayer.kext 1.0

org.virtualbox.kext.VBoxNetAdp 4.2.6

org.virtualbox.kext.VBoxNetFlt 4.2.6

org.virtualbox.kext.VBoxUSB 4.2.6

org.virtualbox.kext.VBoxDrv 4.2.6

com.avatron.AVExFramebuffer 1.6.5

com.avatron.AVExVideo 1.6.5

com.attotech.driver.ATTOiSCSI 3.4.1b1

com.contourdesign.driver.shuttle 2.2

com.devguru.driver.SamsungACMData 1.2.58

com.devguru.driver.SamsungACMControl 1.2.58

com.devguru.driver.SamsungComposite 1.2.58

com.TrustedData.driver.VendorSpecificType00 1.7.0

com.apple.filesystems.smbfs 1.8

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleLPC 1.6.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.driver.AppleUSBAudio 2.9.0f6

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.kext.triggers 1.0

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.kext.AMD5000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.1

com.apple.iokit.IOFireWireSBP2 4.2.0

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 20 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F384758334D314131333333433920

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F384758334D314131333333433920

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: PPPoE, PPP (PPPoE), en0

Network Service: Built-in Ethernet, Ethernet, en0

Serial ATA Device: SAMSUNG HD103SJ, 1 TB

Serial ATA Device: HL-DT-STDVDRW GA32N

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: ShuttleXpress, 0x0b33 (Contour Design, Inc.), 0x0020, 0xfa140000 / 5

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd130000 / 5

USB Device: Android, 0x04e8 (Samsung Electronics Co., Ltd.), 0x685e, 0xfd132000 / 7

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd131000 / 6

USB Device: EPSON Artisan 1430 Series, 0x04b8 (Seiko Epson Corp.), 0x0030, 0xfd131400 / 10

USB Device: Slim Tablet, 0x172f, 0x0034, 0xfd131200 / 9

USB Device: E-MU XMidi1X1 Tab, 0x041e (Creative Labs), 0x3f0e, 0xfd131100 / 8

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

FireWire Device: unknown_device, unknown_speed

FireWire Device: Rev2, Drobo, 800mbit_speed

iMac, OS X Mountain Lion (10.8.2)

Posted on Mar 4, 2013 11:32 AM

Reply
1 reply

Mar 5, 2013 2:31 PM in response to Edgewood57

Hi, what brand of RAM & exact chips?


Off hand it sounds like the new RAM, but...


One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...


PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive


Reboot, test again.


If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.


Check the System Preferences>Other Row, for 3rd party Pref Panes.


Also look in these if they exist, some are invisible...


/private/var/run/StartupItems


/Library/StartupItems


/System/Library/StartupItems


/System/Library/LaunchDaemons


/Library/LaunchDaemons

My IMac 11,3 keeps crashing after I just added another set of 20GB of memory cards, what do I do?

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