1 Reply Latest reply: Mar 4, 2013 3:19 PM by BDAqua
montesninio Level 1 Level 1 (0 points)

Hi, I cannot send mails using my company account when I use windows mail in my McBook Air.


MacBook Air, Mac OS X (10.6.8)
  • BDAqua Level 10 Level 10 (120,915 points)

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?

     

    Then click the Show Details button & Check again.

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server.

     

    So since WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.