5 Replies Latest reply: Mar 7, 2013 1:29 PM by baltwo
twomonkey Level 1 (0 points)


I am running OSX version 10.7.5 and safari 6.0.2 (7536.26.17).

It is a clean install onto a new drive.

I want to be able to use Java but cannot get it to work.

I have made sure that safari is running in 64 bit mode and that Java is enabled in the safari preferences.

I have installed Java 7 update 15 which has completed successfully but java does not work even after reloading/restarting safari.

If I visit a java test page, I get the message that i have had a plug in failure.


I have spent quite a time reading about this on the internet but cannot see how to get safari and Java to play nice!


Any help would be gratefuly received.



Mac mini, Mac OS X (10.7.5), Safari 6.0.2 & OSX 10.7.5
  • baltwo Level 9 (62,215 points)

    According to the latest Java updateto use applets on a webpage, click on the region labeled "Missing plug-in" to go download the latest version of the Java applet plug-in from Oracle. For more on the latest updates, see http://support.apple.com/kb/HT5648

  • twomonkey Level 1 (0 points)


    Many thanks for the response.

    I followed the advice to install Java 7 update 15 and again this tells me it has installed correctly.

    I have reloaded safari (and cleared the Java caches using OnyX) but Java still reports a plug in failure (rather than a missing plug in) when trying to view the Oracle Java test page.

    If I try to access the Java control panel in System Preferences as is also suggested I get a Problem Report of:-

    Java Control Panel quit unexpectedly while uing the libjvm.dylib plugin.


    If you have any suggestions of what I can try next I would be gratefull.


  • baltwo Level 9 (62,215 points)

    All I suggest is to reinstall Java 7 and its updates. Check at Oracle's site for the original, full installer. Your symptoms indicate a mucked up installation.

  • twomonkey Level 1 (0 points)


    Thanks again for your reply, I don't quite understand how a clean install of OSX, software updates and the installation of Java 7u13 then after a week Java 7u15 would not work - but it does not.

    I have followed the steps to revert to apples maintained Java 6 and am using this instead.

    Thanks for you time and consideration in posting a reply.


  • baltwo Level 9 (62,215 points)

    Don't know what else to tell you. I've both and show these when running the appropriate command in the Terminal:


    For Java 7


    /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java -version


    java version "1.7.0_17"

    Java(TM) SE Runtime Environment (build 1.7.0_17-b02)

    Java HotSpot(TM) 64-Bit Server VM (build 23.7-b01, mixed mode)


    For Java 6


    java -version


    java version "1.6.0_43"

    Java(TM) SE Runtime Environment (build 1.6.0_43-b01-447-11M4203)

    Java HotSpot(TM) 64-Bit Server VM (build 20.14-b01-447, mixed mode)