I can't get Java to work

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twomonkey Author

Level 1

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I can't get Java to work

Hi,

I am running OSX version 10.7.5 and safari 6.0.2 (7536.26.17).

It is a clean install onto a new drive.

I want to be able to use Java but cannot get it to work.

I have made sure that safari is running in 64 bit mode and that Java is enabled in the safari preferences.

I have installed Java 7 update 15 which has completed successfully but java does not work even after reloading/restarting safari.

If I visit a java test page, I get the message that i have had a plug in failure.

I have spent quite a time reading about this on the internet but cannot see how to get safari and Java to play nice!

Any help would be gratefuly received.

Thanks

Mac mini, Mac OS X (10.7.5), Safari 6.0.2 & OSX 10.7.5

Posted on Mar 4, 2013 11:43 AM

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Answer 1

Best reply

baltwo

Level 9

62,362 points

Mar 4, 2013 4:40 PM in response to twomonkey

According to the latest Java update, to use applets on a webpage, click on the region labeled "Missing plug-in" to go download the latest version of the Java applet plug-in from Oracle. For more on the latest updates, see http://support.apple.com/kb/HT5648

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Answer 2

twomonkey Author

Level 1

0 points

Mar 6, 2013 10:48 AM in response to baltwo

Hi,

Many thanks for the response.

I followed the advice to install Java 7 update 15 and again this tells me it has installed correctly.

I have reloaded safari (and cleared the Java caches using OnyX) but Java still reports a plug in failure (rather than a missing plug in) when trying to view the Oracle Java test page.

If I try to access the Java control panel in System Preferences as is also suggested I get a Problem Report of:-

Java Control Panel quit unexpectedly while uing the libjvm.dylib plugin.

If you have any suggestions of what I can try next I would be gratefull.

Thanks

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Answer 3

baltwo

Level 9

62,362 points

Mar 6, 2013 1:24 PM in response to twomonkey

All I suggest is to reinstall Java 7 and its updates. Check at Oracle's site for the original, full installer. Your symptoms indicate a mucked up installation.

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Answer 4

twomonkey Author

Level 1

0 points

Mar 7, 2013 11:03 AM in response to baltwo

Hi,

Thanks again for your reply, I don't quite understand how a clean install of OSX, software updates and the installation of Java 7u13 then after a week Java 7u15 would not work - but it does not.

I have followed the steps to revert to apples maintained Java 6 and am using this instead.

Thanks for you time and consideration in posting a reply.

Paul

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Answer 5

baltwo

Level 9

62,362 points

Mar 7, 2013 1:29 PM in response to twomonkey

Don't know what else to tell you. I've both and show these when running the appropriate command in the Terminal:

For Java 7

/Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java -version

java version "1.7.0_17"

Java(TM) SE Runtime Environment (build 1.7.0_17-b02)

Java HotSpot(TM) 64-Bit Server VM (build 23.7-b01, mixed mode)

For Java 6

java -version

java version "1.6.0_43"

Java(TM) SE Runtime Environment (build 1.6.0_43-b01-447-11M4203)

Java HotSpot(TM) 64-Bit Server VM (build 20.14-b01-447, mixed mode)

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