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My computer crashed and I had to redownload iTunes onto my computer. When I logged back into my account, all of my music had disappeared, and now I can't access it. What should I do?

My computer crashed and I had to redownload iTunes onto my computer. When I logged back into my account, all of my music had disappeared, and now I can't access it. What should I do?

Windows 7

Posted on Mar 4, 2013 11:45 AM

Reply
2 replies

Mar 4, 2013 12:00 PM in response to Sunshine3259

Did you reinstall Windows too, or just iTunes?


Empty/corrupt library after upgrade/crash

Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.


User uploaded file


See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.


When you get it all working make a backup!


Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.


tt2

My computer crashed and I had to redownload iTunes onto my computer. When I logged back into my account, all of my music had disappeared, and now I can't access it. What should I do?

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