Nicholas Woolridge
Level 1 (4 points)

Q: Network home folder clients (10.8.2) freezing

Hi all,

 

I have a Mac OS X Lion Server (10.7.5, all updates, Mac mini server with TB RAID attached) serving network home folders to Mac OS X Mountain Lion 10.8.2 clients.

 

Some of our users are experiencing freezes that manifest shortly after login. It appears that the shared volume is no longer available, based on the following system log entries. Again, this only happens to some users, but those users have it happen consistently...

 

Any insight?

 

Mar  4 13:46:47 BMC-CCT3110-Chloroplast.local KernelEventAgent[47]: tid 00000000 type 'afpfs', mounted on '/Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers', from '//erink@www.ourURL.foo.foo/BMCusers', not responding

Mar  4 13:46:47 BMC-CCT3110-Chloroplast.local KernelEventAgent[47]: tid 00000000 found 1 filesystem(s) with problem(s)

Mar  4 13:46:47 BMC-CCT3110-Chloroplast.local KernelEventAgent[47]: tid 00000000 received event(s) VQ_NOTRESP (1)

Mar  4 13:46:47 --- last message repeated 1 time ---

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 8 on so 0xffffff802d71c370

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: ASP_TCP asp_tcp_usr_control: invalid kernelUseCount 0

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect started /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers prevTrigger 8 currTrigger 9

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  doing reconnect on /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  posting to KEA EINPROGRESS for /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  Max reconnect time: 600 secs, Connect timeout: 15 secs for /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  connect to the server /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  Logging in with uam 10 /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  Restoring session /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: ASP_TCP ReplayPendingReqs: replaying slot 7 with reqID 51198 afpCmd 0x44 on so 0xffffff802d71c370

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  get the reconnect token

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 9 on so 0xffffff802d71c370

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: ASP_TCP asp_tcp_usr_control: invalid kernelUseCount 0

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect started /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers prevTrigger 9 currTrigger 10

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  doing reconnect on /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast.local KernelEventAgent[47]: tid 00000000 type 'afpfs', mounted on '/Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers', from '//erink@www.ourURL.foo.foo/BMCusers', not responding

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  posting to KEA EINPROGRESS for /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mar  4 13:46:47 BMC-CCT3110-Chloroplast kernel[0]: AFP_VFS afpfs_DoReconnect:  Max reconnect time: 600 secs, Connect timeout: 15 secs for /Network/Servers/www.ourURL.foo.foo/Volumes/User_partition/BMCusers

Mac OS X (10.6.7), OS X server

Posted on Mar 4, 2013 12:12 PM

by cafarom,Solvedanswer
cafarom cafarom
Level 1 (18 points)
A:

Hi Nicholas,

 

I've just determined the cause of our problem. Try disabling spotlight on the affected computers:

 

sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

 

See if that stops the freezing. If so, rebuild the spotlight index on the computer or leave spotlight disabled.

 

-Mark

Posted on Mar 12, 2013 1:26 PM

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Nicholas Woolridge

Q: Network home folder clients (10.8.2) freezing

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  • by ziondotcom,

    ziondotcom ziondotcom Mar 4, 2014 6:23 PM in response to ServerBurninator
    Level 1 (10 points)
    Mar 4, 2014 6:23 PM in response to ServerBurninator

    I agree about filing the bug reports under https://bugreport.apple.com

    Aside from calling AppleCare after you install OS X Mavericks Server and getting help during your 90 days after purchase, filing a bug report is about the ONLY way to notify Apple of bugs. The forums are not the place to report to Apple.

     

    While I agree that Apple introduced a new implementation of SMB2 and it is supposed to be more reliable, notice that 10.9.2 just included fixes for SMB2 reliability. How long has AFP been around vs SMB2. I think that should speak to what's more reliable. Going forward, I would expect eventually SMB2 will be a good choice.

  • by ServerBurninator,

    ServerBurninator ServerBurninator Oct 17, 2014 4:15 PM in response to ziondotcom
    Level 1 (0 points)
    Oct 17, 2014 4:15 PM in response to ziondotcom

    Just got this note from Apple through the Bug Reporter:

    We believe this issue has been addressed in OS X Yosemite. Please test with this release, and update this report with your results.

     

    OS X Yosemite GM (Build 14A389)

    Download from the Mac App Store

    http://www.apple.com/osx/how-to-upgrade/

    https://itunes.apple.com/app/os-x-yosemite/id915041082

     

    Please let us know if that resolves the issue for you by updating your bug report.

     

    Hopefully that's good news. Although is anyone actually brave enough to put OS X Yosemite on their server yet?

  • by Snyderthing,

    Snyderthing Snyderthing Nov 18, 2014 3:07 PM in response to ServerBurninator
    Level 1 (4 points)
    Nov 18, 2014 3:07 PM in response to ServerBurninator

    fI ordered a new Mac Mini to replace our aging XServe which won't accept anything newer than Lion.
    It will almost necessarily have to run Yosemite. I'm hoping that my network home folder problems go away with Yosemite. I'll return to give an update after the new server arrives and I'm able to migrate or rebuild everything. And I'll definitely be contacting Apple to let them know if there are problems. I plan to make good use of the 90 days, too.

  • by Stryker412,

    Stryker412 Stryker412 Sep 29, 2015 3:39 AM in response to Snyderthing
    Level 1 (4 points)
    Apple Music
    Sep 29, 2015 3:39 AM in response to Snyderthing

    I know this is a rather old topic but still relevant. Instead of disabling spotlight altogether, is it possible to just have it index applications via WGM? I know my staff uses it a lot for that purpose but doesn't necessarily need it to index every single file.

  • by cafarom,

    cafarom cafarom Aug 29, 2016 11:58 AM in response to Nicholas Woolridge
    Level 1 (18 points)
    Aug 29, 2016 11:58 AM in response to Nicholas Woolridge

    Apple has removed mobile accounts in macOS Sierra. I really hope this issue is fixed because we'll have to switch back to network accounts.

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