2 Replies Latest reply: Mar 5, 2013 2:49 PM by mets8767
mets8767 Level 1 Level 1

Some songs were greyed out. I tried to sync my iPod but now I lost all of my songs. Please help!

iPod touch, iOS 6.1.2
  • lllaass Level 10 Level 10


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsync all music and resync

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

  • mets8767 Level 1 Level 1

    Thank you so much. I reset the settings and then reset the iPod. That seemed to work perfectly,