HT202078: If you use FaceTime and iMessage behind a firewall

Learn about If you use FaceTime and iMessage behind a firewall
Gurleen Saimbi

Q: my imessage dosen't work on my iPod even thought it is activated. What do i do?

Can someone please help? I have tried shutting the power off it still does not work.

iPod shuffle, iOS 5.1

Posted on Mar 4, 2013 8:01 PM

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Q: my imessage dosen't work on my iPod even thought it is activated. What do i do?

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  • by Kaka Dongguan,

    Kaka Dongguan Kaka Dongguan Mar 4, 2013 8:40 PM in response to Gurleen Saimbi
    Level 3 (805 points)
    Mar 4, 2013 8:40 PM in response to Gurleen Saimbi

    HI Friend,

     

    Try to unsign and sign in again.

    For FaceTime and iMessage chosse to use your email address instead of your mobile number.

    Go to Settings>>Message>>Send&Receive and set your email address.

    If it is still not working, unsign your Apple ID and select your mobile number ("+" "country code" "mobile number"). Hi Friend,

     

    Go to www.apple.com or Settings>>iCloud then access your Apple ID. There you can edit your information, placing your phone number and tap OK. then go to iMessage settings and mark your phone number to receive iMessages.

    Also check in: Settings>>Message if you turned on iMessage before. Here, turn off "Show Subject Field".

    Change your address for your currently location. If not works, change it for your native country.

     

    Hope it helps

  • by Kaka Dongguan,

    Kaka Dongguan Kaka Dongguan Mar 4, 2013 8:43 PM in response to Gurleen Saimbi
    Level 3 (805 points)
    Mar 4, 2013 8:43 PM in response to Gurleen Saimbi

    Hi Friend,

     

    iMessages and Facetime are not available in some countries, so please check it first.

    Be sure you do not turn on Restrictions in your device.

     

    If you are unable to send, turn off Show Subject in Settings>>Message

    Reset the Network Setting, which makes your phone to forget every networks and passwords that you connected your phone to.

    to reset the Network Settings just go to Settings - General - Reset (at the bottom) - Reset Network Settings.

    I remember when I reset the Network Settings, i turned off iMessages. I connected to my home Wi-Fi and surfed the web for a little while. Sent some regular SMS messages, and about 10min later, I turned on iMessages again and sent a text to a friend with an iPhone and it started working as iMessage! Baloons finally became blue.