HT203527: Get help using iCloud storage

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johnscott8
Level 1 (0 points)

Q: Icloud is telling me my storage is full and I only have 2.8GB of emails with 27GB free! Whats the issue?

Why am I being tod that my storage is full when my Icloud account only has 2.8gigs used?

ICloud, OS X Mountain Lion (10.8.2)

Posted on Mar 5, 2013 6:43 AM

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johnscott8

Q: Icloud is telling me my storage is full and I only have 2.8GB of emails with 27GB free! Whats the issue?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Mar 5, 2013 7:50 AM in response to johnscott8
    Level 10 (104,526 points)
    Apple TV
    Mar 5, 2013 7:50 AM in response to johnscott8

    Apple will send out emails when it calculates your allocation is close to or has been used up. This can occur even when for example, you have initiated a backup but not completed it, others appear to have noted it can occur when moving large amounts of iCloud email around from folder to folder, the email is sent when the space to be used is calculated.

     

    The best way to manage your allocation is to use system preferences > iCloud > manage, on your Mac or settings > iCloud > backup & storage > manage , on your mobile device. From here you can view how much of your allocated space is in use and what for, as well as removing any unwanted data.

  • by dorothy ann,

    dorothy ann dorothy ann Mar 6, 2013 11:08 AM in response to Winston Churchill
    Level 1 (0 points)
    Mar 6, 2013 11:08 AM in response to Winston Churchill

    Yes ....and I am still viewing that I have 19.5  of 25 gb available

    How do I access the available storage to apply to my mail [and other] accounts ?

  • by Winston Churchill,

    Winston Churchill Winston Churchill Mar 6, 2013 11:42 AM in response to dorothy ann
    Level 10 (104,526 points)
    Apple TV
    Mar 6, 2013 11:42 AM in response to dorothy ann

    I'd just ignore the email you received and continue as usual.