1 Reply Latest reply: Mar 5, 2013 9:35 AM by lllaass
xomoonlitkissesxo Level 1 Level 1

I recently bought a laptop with windows 8, since my computer died last year. I am trying to update my itouch to ios5 and to do that

I need to connect my itouch to itunes. I can't seem to do that since it isn't showing in both. I tried everything, from checking my connections to uninstalling and reinstalling the software. Can anyone help?

iPod touch, iOS 4.3.3
Reply by lllaass on Mar 5, 2013 9:35 AM Helpful
Have you:iOS: Device not recognized in iTunes for WindowsRemoving and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7(it applies to Win 8)Tried another cableTried another computer to help determine if you have an iPod or computer problemRun this to see if the results help determine the causeiTunes for Windows: Device Sync Tests

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