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Why can't I restart my computer.

MacBook Pro... It won't shut down, restart or accept charging. Fan running constantly.

MacBook Pro, Mac OS X (10.7.1)

Posted on Mar 5, 2013 10:01 AM

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5 replies

Mar 5, 2013 10:03 AM in response to ralphfromkatonah

Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

Why can't I restart my computer.

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