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Skype on the ipad

Hi. I have an ipad 2 and I downloaded the Skype app. Every time someone video calls me we can both hear each other but about 10 seconds later my sound goes and I can't hear anything anyone says but they can hear me. I have called the connection tester and made sure the volume is up but pressing the home button twice and sliding to the right. Can anyone help me on why I have no sound?

iPad 2 Wi-Fi, iOS 6.1.2

Posted on Mar 5, 2013 10:36 AM

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3 replies

Mar 5, 2013 11:26 AM in response to a-Whittz

Is this an issue with any other app or feature? What about with facetime? Is there sound when you play music and video?


Try this:


Make sure IOS is updated to latest version


Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.


If that doesn't work then reset the device by going to settings/general/reset/reset all settings

(no media or data will be deleted from the device, this will only take a minute).

Skype on the ipad

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