HT201272: Download your past purchases

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thejen007

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Q: How do I cancel an old email address and get apps bought on that account to update. The password no longer works on that account so its a dilemma

How do I canel an old email address? I cannot update my apps as it won't accept my new email, and the password no longer works on the old address either.

Posted on Mar 5, 2013 12:25 PM

I have this question too

Q: How do I cancel an old email address and get apps bought on that account to update. The password no longer works on that account s ... more

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by diesel vdub,

diesel vdub Mar 5, 2013 1:30 PM in response to thejen007
Level 7 (22,030 points)

Mar 5, 2013 1:30 PM in response to thejen007

There is nothing to cancel.
Instead, update the email address that is tied to the Apple ID.
Content acquired with and Apple ID is permanently tied to that Apple ID.
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by oldjenx,

oldjenx Dec 17, 2015 8:15 AM in response to diesel vdub
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Dec 17, 2015 8:15 AM in response to diesel vdub

How do you update the email address in an old account that you cannont access because of forgotten password and bad security question answers?
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by diesel vdub,

diesel vdub Dec 17, 2015 8:56 AM in response to oldjenx
Level 7 (22,030 points)

Dec 17, 2015 8:56 AM in response to oldjenx

Contact Customer Care and see if they can help you. 1-800-MY-Apple
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HT201272: Download your past purchases

Q: How do I cancel an old email address and get apps bought on that account to update. The password no longer works on that account so its a dilemma

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by diesel vdub,

by oldjenx,

by diesel vdub,

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