1 Reply Latest reply: Mar 5, 2013 6:05 PM by b noir
Paula109 Level 1 Level 1 (0 points)

I am trying to download FREE a Digital Copy, with a redemption code.  It is a 2 part download and only 1 part downloaded fully & completely.  The second download stopped and will not resume.  It keeps giving me this:  stopped (err = -50).  What do I have to do to get the 2nd part downloaded to my computer after I have recieved this error message?   Re-entering the redemption code and trying to start over does NOT work.  HELP !