Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

not geting wifi

it will not let me get wifi i have reset it

iPod touch (4th generation), iOS 6.1.2

Posted on Mar 5, 2013 2:15 PM

Reply
1 reply

Mar 5, 2013 2:29 PM in response to mirrisa

This problem?

iOS: Wi-Fi or Bluetooth settings grayed out or dim

If not successful, an appointment at the Genius Bar of an Apple store is usually in order.

Apple Retail Store - Genius Bar


If not:

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

not geting wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.