I just upgraded from my Canon 5D mark ii to the 5D mark iii and I ran into my first snag. I have the camera settings to RAW like I always shoot, but when I transfer my pictures to Aperture on my laptop the thumbnails load on the bottom, but in the main browser and full view the picture just appears as a maroon box with "Unsupported Image Format" in the center. But it is fine on my Aperture 2 on my iMac. Has anybody else had this issue?
Aperture 2, Mac OS X (10.6.8)
See the Technical Specifications Raw Support page:
Apple - Aperture - Technical Specifications - RAW Support
The Raw Support for the Canon EOS 5D Mark III** is built into Aperture 3, as the Footnote says: ** Requires Aperture 3 or later.
Try to install the "Raw Compatibility Update 3.12" -this supports your new camera: http://support.apple.com/kb/DL1513: This update is compatible with MacOS X 10.6.8, but I am not sure, if you can use it with Aperture 2.
Regards
Léonie
Actually a more updated version is already on my laptop. But how come Aperture 2 on my Imac can open these files, but my laptop can't? Doesn't make sense. I can't open the files on my laptop....
What are the differences between between your iMac and MBP? Do you have the same MacOS X version on both?
iMac is a desktop and MBP is a notebook. And yes, they aer both updated with the same software....
Actually a more updated version is already on my laptop.
Then I'd reinstall the previous one on the laptop:
http://support.apple.com/kb/DL1513:
For that is exactly the raw support for your camera.
unsupported image format
