Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro Retina not charging, please help!

I recently plugged in my charger, and the green light did not come on. I then clicked on the battery at the top of the screen and it says that it is plugged in but not charging but that the power source is the power adapter. Right now my computer is stuck at 14% when plugged in. Please help!


This is the available inoformation on my battery from my computer.


Battery Information:


Model Information:

Serial Number: D862287345DDNMGAD

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 511

Hardware Revision: 3

Cell Revision: 1150

Charge Information:

Charge Remaining (mAh): 1170

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 8353

Health Information:

Cycle Count: 125

Condition: Normal

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 10765


System Power Settings:


AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

AutoPowerOff Delay: 14400

AutoPowerOff Enabled: 1

Current Power Source: Yes

DarkWakeBackgroundTasks: 1

Display Sleep Uses Dim: Yes

GPUSwitch: 2

PrioritizeNetworkReachabilityOverSleep: 0

Standby Delay: 4200

Standby Enabled: 1

Battery Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 2

Wake on AC Change: No

Wake on Clamshell Open: Yes

AutoPowerOff Delay: 14400

AutoPowerOff Enabled: 1

DarkWakeBackgroundTasks: 0

Display Sleep Uses Dim: Yes

GPUSwitch: 2

Reduce Brightness: Yes

Standby Delay: 4200

Standby Enabled: 1


Hardware Configuration:


UPS Installed: No


AC Charger Information:


Connected: Yes

ID: 0x0000

Revision: 0x0000

Family: 0x0000

Serial Number: 0x00000000

Charging: No


If anyone could help that would be amazing!!

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Mar 5, 2013 8:40 PM

Reply
2 replies

Apr 2, 2013 7:50 PM in response to averycruze

I've noticed the same thing on my 13" rMBP. Plug in the MagSafe 2, and sometimes the light comes on instantly. Sometimes there is a 20 second delay before the charging indicator kicks in. And occasionally, the light has turned off hours after it has been on for awhile.


Anyone else seeing this issue? If it is widespread, it could just be a firmware update to fix.

Macbook Pro Retina not charging, please help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.