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Lnagyr
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Q: EXC_BAD_ACCESS on Office softwares

Hi

After I installed the latest update for Office for Mac 2011 last week on my Macbook Air (Mac OS X Lion 10.7.5) I ow got the following error each time I am opening any of the Office softwares (Word, PPoint, Xcel):

 

EXC_BAD_ACCESS

 

And it crashes and I haven't been able to use any of the 3 softwares since then.

 

Anybody has encountered this problem and had it fixed?

 

thanks

 

Laurent

MacBook Air (13-INCH, MID 2011), Mac OS X (10.7.5)

Posted on Mar 6, 2013 7:26 AM

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Lnagyr

Q: EXC_BAD_ACCESS on Office softwares

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  • by Lnagyr,

    Lnagyr Lnagyr Mar 6, 2013 7:28 AM in response to Lnagyr
    Level 1 (0 points)
    Mar 6, 2013 7:28 AM in response to Lnagyr

    Complete message error:

     

    Microsoft Error Reporting log version: 2.0

     

     

    Error Signature:

    Exception: EXC_BAD_ACCESS

    Date/Time: 2013-03-06 15:28:24 +0000

    Application Name: Word

    Application Bundle ID: com.microsoft.Word

    Application Signature: MSWD

    Application Version: 14.1.4.111121

    Crashed Module Name: MBURibbon

    Crashed Module Version: 14.3.1.130117

    Crashed Module Offset: 0x000072f0

    Blame Module Name: MBURibbon

    Blame Module Version: 14.3.1.130117

    Blame Module Offset: 0x000072f0

    Application LCID: 1033

    Extra app info: Reg=en Loc=0x0409

    Crashed thread: 0

  • by Templeton Peck,

    Templeton Peck Templeton Peck Mar 6, 2013 9:07 AM in response to Lnagyr
    Level 9 (62,070 points)
    Mar 6, 2013 9:07 AM in response to Lnagyr

    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.

     

    http://www.officeformac.com/productforums

  • by MEHD17,

    MEHD17 MEHD17 May 20, 2013 4:58 PM in response to Templeton Peck
    Level 1 (0 points)
    May 20, 2013 4:58 PM in response to Templeton Peck

    Thanks!