Macbook pro can no longer access windows file share. 'This file server is available on your computer'

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Macbook pro can no longer access windows file share. 'This file server is available on your computer'

Hi all,

We have a consultant who uses a macbook pro to access the internet and a windows share within our network. He has been accessing the internet and the windows share fine for over 4 weeks and overnight he can no longer access the internet or this windows share. I have got the error down to a specific windows share which is actually a share on a DC hence the loss of internet. When this user plugs in via ethernet he can view all network locations as expected and can access everyone succesfully bar this specific one. Everytime he tries to access this share he gets the following error: 'This file server is available on your computer. Access the volumes and files locally'. I have another macbook pro that can successfully access this share.

I have tried renewing leases, browsing the network in finder, using 'cmd + k' all produce the same message.

The user is running Mountain Lion

Any ideas?

Adam

iPhone 4, iOS 5.0.1

Posted on Mar 6, 2013 7:45 AM

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Answer 1

Mar 6, 2013 7:51 AM in response to mrshultz

Go into Finder and Go/Computer. Eject any network share you see that pertains to the server that it's connected to. Reboot the Mac and then make the connection again by browsing to the server/share in question. If needed, you may have to pick "Connect As..." in the window of that share browse and specify the unique login/password that user has on the DC.

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Answer 2

mrshultz Author

Level 1

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Mar 6, 2013 8:05 AM in response to SwankPeRFection

Hi,

Thanks for the really quick reply. I have gone into computer and there are no network shares or drives to eject 😟

I have tried a few restarts and 'connect as', all produce the same error as above

A

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Answer 3

Mar 6, 2013 5:19 PM in response to mrshultz

Well, this may or may not help you... https://discussions.apple.com/thread/3690353?start=0&tstart=0

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Answer 4

mrshultz Author

Level 1

0 points

Mar 7, 2013 2:08 AM in response to SwankPeRFection

Hi,

Tried it, no luck I'm afraid. Is it worth giving apple tech a call?

A

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Answer 5

Shootist007

Level 6

16,709 points

Mar 7, 2013 4:31 AM in response to mrshultz

Apple Tech support will probably be of no help as you are having problems connecting to a Windows Share and it really isn't a Mac Hardware or OS X software problem with the Mac. As you say you can connect to other windows PCs and shares except that one DC.

But no harm in calling.

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Answer 6

Mar 7, 2013 7:06 AM in response to mrshultz

Find and delete the ~/Library/Preferences/com.apple.sidebarlists.plist file. This is what keeps track of all your current server share mounts. Maybe the file is corrupt or something. Once you delete it, reboot the machine and then try again. Don't empty the trash until you're sure everything works after the reboot.

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