iPhone 5 and Microsoft Sync Bluetooth (in Ford Vehicle)
I have an iPhone 5 that I am trying to pair and use with my Microsoft Sync Bluetooth that is built into my Ford vehicle. I am able to connect to my husband's Microsoft Sync (older version) in her Ford, but my iPhone won't work with my Bluetooth in my Ford. I am able to pair with my bluetooth (manually), but am unable to operate the iPhone (like play music) using the controls built into the steering wheel (like I am able to do when using my husband's bluetooth in her Ford). Also my iPhone does not connect automatically to the Bluetooth in the Ford when I get in the car everytime, on rare occassions it does, but for the vast majority of the time it does not, and I have to pair manually (again, my iPhone 5 does connect automatically to my husband's bluetooth when I get into his Ford). The only difference between the 2 Microsoft Sync Bluetooth's built into the Fords, is mine is a newer version, while my husband's is a couple years older.
Any troubleshooting suggestions? My iOS software is up to date. Maybe the bluetooth needs an update, though I have not heard of one? I have called the manufacturer, who said "it works how its going to work" (ha!). Does the issue lie with the bluetooth device in my Ford or with the iPhone?
Any help or suggestions are greatly appreciated! Thanks!
iPhone 5, iOS 6.1.2