HT203527: Get help using iCloud storage
Learn about Get help using iCloud storage
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Mar 6, 2013 3:05 PM in response to Dale Carpenterby randers4,See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.
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Mar 9, 2013 8:10 AM in response to Dale Carpenterby KEY67,http://support.apple.com/kb/HE57#U
Follow the link. If you are in the US just scroll down to US & there's a link to email and the contact phone numbers. You can also use express lane.
I received a full refund of my ICloud storage purchase 43 days after purchase! The CSR were phenomenal and just friendly & professional - great experience! I might have lucked-out getting the reps (Shelley & Joshua).
I called: 1-800-MYIPHONE
The wait was maybe 2 minutes max!