Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help for Sharp Edges

Yesterday afternoon, I went to the Apple Store to try the new Macbook.

The screen is gorgeous, crisp, colorful and clear and a vastly welcomed improvement to the iBook's pale and difficult to read screen. Adjusting brightness levels may help reduce any glare or eyestrain problems.

The keyboard, with its reduced padding, feels like it was designed for stylish looks and not especially for long-term comfort. A workaround might be to reduce typing pressure and also to add an external keyboard for home use.

The palm rests are another story. They're an ergonomic catastrophe. The edges of the Macbook are so sharp that using the trackpad for a short while quickly induced pain in my hand.

Can anyone suggest ways to reduce edge pressure and sharpness and make an otherwise great laptop less ergonomically lethal to my palm and wrist? Thank you.

Posted on May 18, 2006 6:04 PM

Reply
79 replies

Jun 6, 2006 4:11 AM in response to Dorothy Engleman

I understand what you're saying. However, from an ergonomic standpoint, it really is not good for you to rest youre palms on the 'palmrests' at all. The best thing you can do for your wrists and the tendons and musculature of your hands is to have straight, neutral wrists so that your fingers fall down on the keys from your knuckles onward while you type. Also, rather than rest your palms on the palmrest when you use the trackpad, try moving your whole arm from the shoulder. I also suspect that your table is too high since the edge is cutting into your wrists.

Resting your hands on the palmrests or using a laptop on a table that is too high is recipe for RSI in the long-term. So maybe the sharp edges may be a blessing in disguise! Seriously, I've learned the hard way.

Jun 6, 2006 4:16 AM in response to timeshootsonby

The edges aren't particularly sharp, nor are they rounded,
but after a 30 minute demo in the shop it was clearly a
problem. Perhaps Apple have gone insane?


They're not razor sharp, like it will cut me, but they are sharp enough to scratch the skin or bring discomfort.

I really don't relish the idea of sanding down the beautiful mac. I hoping the sharp plastic edges will slowly blunt as time and usages goes by.

Jun 10, 2006 8:53 PM in response to John Bazz

While talking to Apple about the moo sound, I mentioned the sharp keyboard, and the tech didn't know anything about it. He said to take it into the Apple store and have a genius look at it. They'll probably say it's within "specs." I think I going to take some of the suggestions and either use fine grit sandpaper or an emory finger file. After using the trackpad, the palm of my hand has become irritated. I don't have delicate hands. After repetitive scraping, this does bother my skin. I might also put a piece of tape over the edge. I might even get a Bluetooth mouse as well.

Jun 12, 2006 8:47 PM in response to bcoolin

Thank you, All User uploaded file I posted this question prior to my purchase. After examining both black and white Macbooks at the Apple Store, I found that the black Macs had slightly less sharp edges on the bottom and the matte finish helped to slightly soften the rest area.

Now I have a Black Mac and while the edges are not as soft as one of the Black Macs in the Apple Store, they're softer than another black Mac. So I use memory foam pads underneath my wrists. But handling the edges, even closing the Macbook, is especially discomforting if not done cautiously.

The sharp edges are, IMO, a major and irresponsible design gaffe. No one should have to file down the edges of an almost two thousand laptop!!

Dorothy

Dorothy

Jun 12, 2006 9:21 PM in response to Dorothy Engleman

I think Apple had some quality control issues in the assembly of these machines for so many of us to have such varied experiences. It's been my experience that, until this board, I had not the foggiest that there were sharp edges to the MacBook. I use it on a flat desk, the desk surface is a smidgen higher than belly button height whilst seated. Also, I use this bad boy in my lap, well below belly button height. My suggestion is that you all may be using this thing awkwardly. I know that at the Apple store there is no seat, so you're hovering over a low table, hunched over. Maybe your contorting your wrists to compensate for the awkwardly high angle? But, seriously, Apple has no right to make any of this sharp.

Jun 15, 2006 7:49 PM in response to PaulNYC

I have had my Black MacBook for one month. Today I purchased a refurb 12 inch PowerBook G4. While I wanted to have a great lasting relationship with the MacBook, I have issues. The sharp edges around the perimeter are very annoying. My wrists hurt. The sharp edges are a serious design flaw. The heat is too much, and as the battery degrades, yeah, they all do, having its power go towards heat generation and fan operation will drive me bananas. I used to use my iBook in bed, now I have to use a CoolPad to provide a buffer from the heat from the MacBook, and to lift the vent area away from the bed covers. I've got 2G of RAM in the thing and I am constantly quitting apps to try to get the fan to shut off. You ought to hear that fan roar if I try to play Snood. And the smudges and finger prints make the thing look ugly. I used to like to show off my iBook, but I am embarrassed to show off the MacBook unless I carefully clean it up first. And immediately after cleaning, it gets all smudged up again. Unless I just let it sit there and use the remote for Front Row. (Is that a cool feature, or what?!) The screen is gorgeous, I love how everything looks, the glare from the glossy screen is not a problem. The MagSafe power plug is nice, but I used to have power adapters all around the house, using the old clamshell yoyos with a Madsonline GenGap adapter. Now I just have the one power supply and it's a pain to have to go fetch it all the time. And apparently there are patent issues, so we'll never see any third party adapters.

I'm gonna miss it, cause I'm passing the MacBook on to my daughter whose 14 inch iBook just had the video crap out on her. She'll love it.

MacBook 2GHz Black Mac OS X (10.4.6)

MacBook 2GHz Black Mac OS X (10.4.6)

Jun 16, 2006 12:13 PM in response to Linux_inside V2

"Sharp Edges

* The sharp edges on the MacBook have been known to cut into your wrists while typing. Several users have returned MacBooks because of the sharp edges, and 'fixes' on the Apple Discussion Boards focus on physically altering the MacBook by filing down the lexan edges with a file or knife. "

-from http://www.appledefects.com/wiki/index.php?title=MacBook#Sharp_Edges

Aug 25, 2006 9:55 PM in response to chr1skearney

I have had my Macbook for almost four months now and I am seriously contemplating getting a ThinkPad T60 running Linux. The sharp edges on the MacBook are horribly annoying when the laptop, specifically the trackpad, is being used for anything more than 15 minutes. Using a file, emory board or anything else to alter the physical spec of the laptop implies that there IS a serious design flaw. I have not complained to Apple yet because I figured, let me buy the Marware protective thingamajg but that only protects the area below the keyboard, surrounding the trackpad. It doesn't cover the sharp edge that is a real painful experience when using the trackpad, slightly less so when typing because of the Marware protective coat.

As this will be my only computer for 2 months while traveling, I am really worried that I will not be able to get as much done because my wrists are slit and I'm bleeding to death on the white MB....

Aug 25, 2006 11:33 PM in response to Dorothy Engleman

when i use my macbook i rest the base of my hands on the palmrests, hence the term palmrests. actually there really isnt enough surface area to even rest your hands up to the wrists on this thing. actually the edges being, well, edgy is a good thing from an ergonomic standpoint. it doesnt allow you to rest your wrists on the computer, which is actually a bad thing to do. when typing you work best when your wrists are elevated and free to move about, making finger movement smoother and more comfortable in the long run. apple's pdf documentation mentions proper keyboard usage as well.

Help for Sharp Edges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.