HT202157: About Apple TV (2nd and 3rd generation) software updates

Learn about About Apple TV (2nd and 3rd generation) software updates

mortypants

Level 1 (0 points)

Q: After updating my apple tv to v 5.2, it no longer recognizes my remote controls and I can't use it anymore. Any suggestions?

Hi,

I recently did the 5.2 update for Apple TV, and it appears as if the software updated, it shows me the new improvements like Icloud, wireless keyboard etc, but when I go to hit the 'continue' button on my tv screen, the remotes dont work and i'm just stuck on that screen. No amount of rebooting the apple tv or my modem will work, so now my Apple tv is uselss. help?

Apple TV (2nd generation), no longer works on my system

Posted on Mar 6, 2013 4:47 PM

I have this question too

Q: After updating my apple tv to v 5.2, it no longer recognizes my remote controls and I can't use it anymore. Any suggestions?

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by OrangeMarlin,

OrangeMarlin Mar 6, 2013 5:35 PM in response to mortypants
Level 5 (5,163 points)

Peripherals

Mar 6, 2013 5:35 PM in response to mortypants

I think you have to re-pair your remote to your AppleTV. This happens sometimes.

http://support.apple.com/kb/HT2827

I think that's the remote you have, but it does the same thing with more current remotes.
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HT202157: About Apple TV (2nd and 3rd generation) software updates

Q: After updating my apple tv to v 5.2, it no longer recognizes my remote controls and I can't use it anymore. Any suggestions?

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by OrangeMarlin,

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