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iMessage on mac not working properly

Hello to the mac community!



I own an iPod touch and a MacBook pro with mountain lion. iMessage on my iPod touch works perfectly (it always sends, always receive messages seamlessly, and all the messages are in chronological order within the conversation.) On my MacBook pro, it's all the contrary. Messages are sent only 50 percent of the time (I often get "failed to send" with an exclamation point and have to resend it. I may have o do this 3-3 times. Other times it may work in one try) Sometimes I receive messages on my mac after 15 minutes. Also, the messages on my mac are not in chronological order so I often have to look at my iPod to be able to read the conversation.



I checked. Both iPod and mac are on the same email address for iMessage. I do not get why it works perfectly on iPod and it kindda ***** on mac.

Anybody has this problem? Anybody knows how to fix the issue?



Cheers

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 6, 2013 5:50 PM

Reply
93 replies

Jan 4, 2017 12:18 PM in response to sarthakroy

Hi,


Interesting, frustrating and with no apparent reason to look at that as an option.


Rebooting the router would have made all the computers and other items reconnect which might have been the bit that needed clearing.



User uploaded file

8:18 pm Wednesday; January 4, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

h

Jan 5, 2017 11:54 AM in response to sarthakroy

Hi,


I already have those from previous efforts to login to a new server that other DNS servers don't list yet.

I think it was when FaceTime was a download for Snow Leopard.



User uploaded file

7:54 pm Thursday; January 5, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

Jan 20, 2017 11:54 AM in response to Bedazzler

Hi,


There is no way to "reinstall" iMessages as it in an Account within the Messages app that can only be accessed in Messages.


If the app is not working - meaning not only iMessages but other accounts type will not login - the issue still might not be the app.


However if you feel that you want to reinstall the Messages app you have to reinstall the Whole OS as it cannot be downloaded separately.



User uploaded file

7:54 pm Friday; January 20, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

Jan 3, 2017 3:00 PM in response to Mariokart

Hi reader,


Sometimes, it's a very simple solution to such a problem. For 2 whole days, I kept beating my head, tried all the solutions given out here but in vain. Even contacted Apple support and chatted with them for over an hour but the problem still stuck. In the end I got this stupid (not so stupid after all) idea to reboot my router. And voila!

Jan 17, 2017 11:53 AM in response to Mariokart

I'm unsure if it's ben mentioned (as I didn't read all 6 pages of posts), but the suggestion to delete the cached files on the Mac AND to empty the Trash Can seem to work.


After doing so, I started Messages and was met with a System window that read:


"Messages is updating....


The Messages database is being upgraded, please wait while it finishes or Quit Messages and relaunch it later.


There's also a task bar which takes a consider amount of time to recover all your texts from iCloud. This method does appear to work, though.

Jan 19, 2017 11:05 PM in response to Mariokart

I have read through this and another forum in the apple support communities on how to reinstall imessage. But still can't find a simple solution.


This was working not long ago and has slowly gotten worse and worse.


Apple is meant to be easy, tightly integrated so everything works together and well. Almost starting to feel like a PC. I hope Jobs legacy didn't die with him.

Apr 13, 2017 4:54 PM in response to Mariokart

Have a brand new Mac Book Pro fully loaded, latest software, multiple fixes and updates all installed and neither FaceTime nor iMessage works (EVER). FaceTime usually fails to launch and iMessages launches and beachballs incessantly. I have reported repeatedly and Apple either doesn't care or has no clue how to fix it. I've been on Macs over a decade, and this started happening about a year ago, on my older macs - I thought getting a new one would fix the problem, but neither app has worked on this machine since i got it 2 months ago.

Nov 27, 2017 4:39 PM in response to Mariokart

this was the same thing that happened to my daughter. I got it fixed using apples twitter customer service which is awesome.


my 10 year old downloaded some malware while playing Minecraft. So she is 10. doesn't email or anything like that but the malware spammed the world basically and Apple blocked her iCloud abilities. Like messaging and chat, etc.


She was on the apple naughty list.


Apple had to remove her name from the list and it worked. But they said if it ever happens again. She is banned again.


So if any of you have this issue. run a virus scan. Run malwarebytes. and ask apple if you may have been blocked if you found any viruses.


I found 3 viruses on her computer.

Mar 7, 2013 1:28 PM in response to Mariokart

HI,


Technically they are different apps.

The Mac version is essentially "Compatible with" the iMessage function on the iOS devices.


Ever since OS X 10.8.2 updated Messages on the Mac to version 7.0.1 and iOS got to version 6 which then linked the iPhone Numbers to the Apple IDs and "synced" across both Apple ID and iPhone Number people have been reporting the MAc version syncs are:-


1) Slow and behind the iOS devices

2) Sometime out of Order (Mainly when a Chat starts on an iPhone and is then continued on a Mac but Messages has been Off line so the "sync" has to play catch up.

The sync plays out like a speeded up chat and is not "instant"

However new iMessages are instant placing things out of order.


Some people say that restarting the app does re-order the iMessages items that are in fact time stamped.


I, myself are seeing some iMessages not appearing on the Mac when conversation have been on the iPhone.

The most common is when the iPhone has been using the Mobile Phone carrier and not WiFi.


It has been a while since I have seen the red exclamation mark for an Unsent iMessage.


Currently there is no fix but we suggest letting Apple know http://www.apple.com/feedback/ichat.html

I suggest this feedback link as Messages is built on the iChat engine.



User uploaded file
9:28 PM Thursday; March 7, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mar 30, 2013 11:39 AM in response to Ralph-Johns-UK

Hey, I let Apple know. 2 weeks later, there was a Mac update. I installed he update and now the conversations are in order almost 100 percent of the time but my messages dont always send. I oftentimes get the red exclamation mark. Does somebody know if there is a cache folder I should delete or something or maybe re-install the application? (i dont know if that is possible)


cheers

Mar 30, 2013 12:43 PM in response to Mariokart

Hi,


It is possible to reinstall but it means reinstalling the whole OS and the apps that come with it.

(It will not touch your personal stuff or third party apps you have installed).


I have had one or two iMessages from my Mac give me the red exclamation mark during at least one session.

I close down my Mac each day when I have finished with it.


I am not entirely sure that it only happens when the iMessages server is busy.



User uploaded file
7:37 PM Saturday; March 30, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

iMessage on mac not working properly

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