1 Reply Latest reply: Mar 6, 2013 10:08 PM by King_Penguin
anitha.vinod Level 1 Level 1 (0 points)

Recently my 6 year old son was playing Real racing 3 game, he has without our knowledge clicked "Buy" on few options and I have been billed Rs.16610 on my credit card.  He was not prompted for any password when he clicked buy option. 

 

As soon as we received alert on these transactions, we blocked the credit card and also removed the card from the itunes account to avoid such mistakes in future.

 

We need help to find how to obtain refund for this transactions made without proper consent.

 

Thanks


iPad 2, iOS 6