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User profile for user: luis lucero
luis lucero Author
User level: Level 1
0 points

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why my apple tv take to long for update and when is finish say "update not successful..?????????

Apple TV, Mac OS X (10.7.5)

Posted on Mar 6, 2013 10:24 PM

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1 reply
User profile for user: Winston Churchill
Winston Churchill
User level: Level 10
122,505 points

Mar 7, 2013 2:33 AM in response to luis lucero

Welcome to the Apple Community.


If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.
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