HT201342: Using your @icloud.com email address

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ValApple
Level 1 (0 points)

Q: My new iCloud email address

Why is a French company using my iCloud address to contact a French woman with the same first name and a surname which is a translation of mine? Has Apple duplicated the email address somehow? How do I stop this?

Posted on Mar 7, 2013 12:06 AM

by Roger Wilmut1,Solvedanswer
Roger Wilmut1 Roger Wilmut1
Level 9 (78,550 points)
iTunes
A:

They are addressed to your email address I assume? I think the most likely explanation is that her address is similar and she mistyped it when she set up her Amazon account: consequently you are getting them and she isn't (particularly as you apparently aren't getting any other emails to her). This wouldn't mean she can get your emails.

 

However it's difficult to see what you can do to stop it since you don't know what her address actually is - if you think you can guess it you could email her and ask her to correct it in Amazon (if you guess wrong it will simply bounce so no harm done). Possibly if you could find a general contact address for Amazon you could alert them to it.

 

Otherwise you could set up a Rule to move all emails from Amazon France to the trash so at least you won't see them. Maybe she'll eventually work out that something is wrong.

Posted on Mar 7, 2013 5:19 AM

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ValApple

Q: My new iCloud email address

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Mar 7, 2013 12:24 AM in response to ValApple
    Level 9 (78,550 points)
    iTunes
    Mar 7, 2013 12:24 AM in response to ValApple

    Do you mean that emails for her are arriving in your inbox? This would suggest that the firm sending them are sending to an incorrect address - you could try emailing them and pointing out that you are not her.

  • by ValApple,

    ValApple ValApple Mar 7, 2013 5:06 AM in response to Roger Wilmut1
    Level 1 (0 points)
    Mar 7, 2013 5:06 AM in response to Roger Wilmut1

    Yes, that's right. But they are from a web address for which there is no email reply address unless I sign in. Which I can't do because I'm not her! (Actually, it's Amazon France.)

    I'm also concerned that I can't now use the icloud address myself as she might get my emails too?

  • by Roger Wilmut1,Solvedanswer

    Roger Wilmut1 Roger Wilmut1 Mar 7, 2013 5:19 AM in response to ValApple
    Level 9 (78,550 points)
    iTunes
    Mar 7, 2013 5:19 AM in response to ValApple

    They are addressed to your email address I assume? I think the most likely explanation is that her address is similar and she mistyped it when she set up her Amazon account: consequently you are getting them and she isn't (particularly as you apparently aren't getting any other emails to her). This wouldn't mean she can get your emails.

     

    However it's difficult to see what you can do to stop it since you don't know what her address actually is - if you think you can guess it you could email her and ask her to correct it in Amazon (if you guess wrong it will simply bounce so no harm done). Possibly if you could find a general contact address for Amazon you could alert them to it.

     

    Otherwise you could set up a Rule to move all emails from Amazon France to the trash so at least you won't see them. Maybe she'll eventually work out that something is wrong.

  • by ValApple,

    ValApple ValApple Mar 7, 2013 7:22 AM in response to Roger Wilmut1
    Level 1 (0 points)
    Mar 7, 2013 7:22 AM in response to Roger Wilmut1

    Thanks, all good advice. Will follow it!