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With iMac Snow Leopard Cannot open Mail. Starts to open and immediately shuts down. Help

Chronic problems with Mail. Starts to open, i.e;, appaears in 'Dock', then immediately shuts down.

iMac, Mac OS X (10.6.8)

Posted on Mar 7, 2013 6:08 AM

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Question marked as Best reply

Posted on Mar 7, 2013 6:33 AM

Have you recently updated anytyhing?


Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:


http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US


Fellow user Grant Bennet-Alder offers this solution:


Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.


When the Security Update is done, the old version of Mail is disabled.


The solution has been to:


1) make certain Mail is in the /Applications folder

2) There is no other copy anywhere else.

3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.


Security Update 2012-004 (Snow Leopard)


If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:


Mac OS X 10.6.8 Update Combo v1.1

2 replies
Question marked as Best reply

Mar 7, 2013 6:33 AM in response to humble2u

Have you recently updated anytyhing?


Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:


http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US


Fellow user Grant Bennet-Alder offers this solution:


Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.


When the Security Update is done, the old version of Mail is disabled.


The solution has been to:


1) make certain Mail is in the /Applications folder

2) There is no other copy anywhere else.

3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.


Security Update 2012-004 (Snow Leopard)


If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:


Mac OS X 10.6.8 Update Combo v1.1

Mar 7, 2013 9:08 AM in response to Klaus1

I duly followed all the advice, but to no avail. I do get what appears to be an error report ...

Unable to load nib file: MailViewer, exiting logout

I achieved this by right clicking on the Mail application folder, slecting 'Contents' and then MacOS and clicking on the Unix application. What is this nib flie and is this relevant to my problem !

With iMac Snow Leopard Cannot open Mail. Starts to open and immediately shuts down. Help

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