1 Reply Latest reply: Mar 7, 2013 11:34 AM by brad805
vjhaveri36 Level 1 Level 1

My iPhone 5 lock button does not seem to function properly. I have to always press hard to the extreme left of the lock button to lock or unlock me phone. It used to work perfectly before but since past 10 days it isn't. Please help


iPhone 5, iOS 6.1
Solved by brad805 on Mar 7, 2013 11:34 AM Solved

This problem can be handled with Warranty. Make Genius reservation or set up service and take or send to Apple for resolution. You can also use Virtual Lock Button, Settings App > General > Accessibility > Assistive Touch > ON > tap new screen button > Device > Lock Screen. This can also be used to turn OFF iPhone. To turn iPhone ON you can connect to power, charger or USB port of computer.

  • brad805 Level 5 Level 5

    This problem can be handled with Warranty. Make Genius reservation or set up service and take or send to Apple for resolution. You can also use Virtual Lock Button, Settings App > General > Accessibility > Assistive Touch > ON > tap new screen button > Device > Lock Screen. This can also be used to turn OFF iPhone. To turn iPhone ON you can connect to power, charger or USB port of computer.