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iMac freezes up completely

292 Views 7 Replies Latest reply: Mar 17, 2013 4:06 PM by Burgerino RSS
Burgerino Calculating status...
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Mar 7, 2013 10:46 AM

Has anyone had their iMac freezing on them when viewing video in full screen mode? The pictue stops, but the sound is still going, but the computer isn't accepting ANY user input. It's happened to me on a couple of occasions now. I'm using Mac OS X 10.6.8

iMac, Mac OS X (10.6.8)
  • CMCSK Level 6 Level 6 (10,250 points)
    Currently Being Moderated
    Mar 7, 2013 1:58 PM (in response to Burgerino)

    No

     

    Which player or browser are you using when viewing videos in full screen mode?   If only happening in browser mode, try another browser to rule out browser issues.  If happening with a video player, have you tried others?

    Is this happening with all videos?

     

     

    Please describe in detail all you have attempted to do in order to resolve the issue.

     

     

     

     

     

     

     

     

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  • CMCSK Level 6 Level 6 (10,250 points)
    Currently Being Moderated
    Mar 7, 2013 3:10 PM (in response to Burgerino)

    Burgerino wrote:

     

    I haven't done this using a recovery disc yet though, as I haven't had time.

     

    There is no "recovery disc" with Snow Leopard.  Is this the os that you actually have since you posted in its forum area?  If so, try the following -

    Disconnect all peripherals from your computer.

     

    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

    Select your language.

    Once on the desktop, select Utility in the menu bar.

    Select Disk Utility.

     

    Select the disk or volume in the list of disks and volumes, and then click First Aid.

    Click Repair Disk.

    Restart your computer when done.

     

    Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.  Computer still freezing while viewing videos?

     

     

     

     

     

     

     

     

     

     

     

     

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  • CMCSK Level 6 Level 6 (10,250 points)
    Currently Being Moderated
    Mar 12, 2013 9:44 AM (in response to Burgerino)

    It seems there is something else going on.  When the freezing occurs, are there any peripherals connected?

    If you have DiskWarrior or Techtool PRO, use them.

    Make sure you are using the latest version of all the application you are using to run your videos.   Double check to make sure you are using the latest version of Adobe Flash Player.

     

     

    If none of the above are of any help.....

    First application was with Elgato's EyeTV.

    Post in Elgato's forums.  You need to determine if there are any issues with this product.

     

    Second application was actually Quicktime.

    Post in Quicktime forum area.  You need to indicate which version you are using.

     

    And this morning it froze while I was watching a video on YouTube using Chrome.

    Post in the Chrome forum area. 

     

     

     

     

     

     

     

     

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