suddenly the icon is gone where I can enter the timecapsule. It is not backing up and I have a different icon in place of it with a warning symbol

Question

Level 1

8 points

suddenly the icon is gone where I can enter the timecapsule. It is not backing up and I have a different icon in place of it with a warning symbol

I am getting a message that my backup could not be completed. I can't even enter the time capsule now because there is a different icon in place of it. It is a square with a yellow exclaimation point indicating the warning sign. When I click on that it says back up sync is currently idle. please sign into elements account to activate. I have never had this problem. I don't know what this means. Please advise

Thanks

Joanne

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 7, 2013 11:02 AM

Reply

Answer 1

Best reply

Eric Root

Level 10

684,039 points

Mar 7, 2013 12:32 PM in response to jogo813

Try going to System Preferences/Time Machine and deselecting your backup disk, then adding it back. If you double click on the backup,will it mount (it might take a moment to do so)?

Time Machine Troubleshooting

Time Machine Troubleshooting Problems

Reply

Answer 2

jogo813 Author

Level 1

8 points

Mar 7, 2013 3:25 PM in response to Eric Root

I have two time capsules in the system preferences. Not sure why, but I am using it for a router also. I didn't want to remove the one that was in use in case it is my router. I was afraid of causing more trouble. Anyway, I selected the other timecapsule and it WORKED! I just backed it up. So i think all is okay. Still not sure why I have two in there. If you have any insight or suggestions, I would appreciate it. That warning sign is still on the toolbar, but I also have the time capsule icon back.

Thank you!

Reply

Answer 3

Eric Root

Level 10

684,039 points

Mar 7, 2013 5:03 PM in response to jogo813

Do you have two Time Capsules? If so, then you have two backups, which is a good thing to have in case one Time Capsule stops functioning. The ability to have two is a new feature in Mountain Lion.

Reply

Answer 4

jogo813 Author

Level 1

8 points

Mar 8, 2013 6:33 AM in response to Eric Root

I don't have two time capsules, so not sure why two were seen in the system preferences. Maybe it is the way it is viewed since i use it as router too? Not really sure, but it is working now.

Reply