chuckerst
Level 1 (0 points)

Q: Focusrite Pro 40 set up

Does anyone know how to set up a Focusrite Sapphire Pro 40 in an iMac-downloaded driver but says firewire disconnected. This is a new imac and I am using the thunderbolt to firewire adapter and an 800/400 belkin cable. thanks muche

iMac, OS X Mountain Lion (10.8.2)

Posted on Mar 7, 2013 1:47 PM

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chuckerst

Q: Focusrite Pro 40 set up

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  • by Studio X,

    Studio X Studio X Mar 7, 2013 2:13 PM in response to chuckerst
    Level 7 (27,074 points)
    Mar 7, 2013 2:13 PM in response to chuckerst

    Go into System Profiler and look in the hardware section. Might be in thunderbolt or might be firewire.

     

    Does your device show up?

     

    If not, there are a three items in the chain that need to be tested ...

     

    thunderbolt to fw adapter - does it work with any other device? A hard drive perhaps?

     

    fw 800 to 400 cable - see above.

     

    the sapphire pro - does it work on another computer

     

    Once you've done this testing, you should have an idea of where the problem lies.

     

    Good luck,

     

    x

  • by chuckerst,

    chuckerst chuckerst Mar 7, 2013 2:47 PM in response to Studio X
    Level 1 (0 points)
    Mar 7, 2013 2:47 PM in response to Studio X

    ok it seems that my problem is in the software somehow half way through updating it says " problem occured during firmware update" please restart-over and over again-guess I'll have to contact Focusrite-thanks a lot