Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airport utility can not find my airport express...

Airport utility can not find my airport express...


I was trying to connect a PC (Windows XP) laptop to my wireless network via the airport express.


I have a Mac with an airport that I use to get internet in my other room. I am trying to get internet on the laptop too.


I somehow manage to erase my network & now my airport utilities won't even scan/recognize my airport??


ANY help would be appreciated, mac helpline wanted $59 to help & I live in a small northern community where they do not have anyone that will address a Mac issue!!


Thanks for your time.


🙂

Airport Express-OTHER, Mac OS X (10.6.8)

Posted on Mar 7, 2013 6:51 PM

Reply
Question marked as Best reply

Posted on Mar 7, 2013 7:54 PM

I would suggest that you start by performing a complete power recycle of your networking equipment. I would also choose the option to perform a "factory default" reset on the AirPort Express Base Station (AX).


One done the AX should broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN. Can the WinXP laptop find and connect to this Wi-Fi network now?

2 replies
Question marked as Best reply

Mar 7, 2013 7:54 PM in response to Billie.

I would suggest that you start by performing a complete power recycle of your networking equipment. I would also choose the option to perform a "factory default" reset on the AirPort Express Base Station (AX).


One done the AX should broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN. Can the WinXP laptop find and connect to this Wi-Fi network now?

Mar 8, 2013 5:37 PM in response to Billie.

Thank you SO MUCH Tesserax for taking the time to help!


I powered everything down, slowly powered everything else up from the modem to the airport then the computer. I then reset the airport & rescaned it through utilities. I set up a new network & voila! wireless up & running again.


I am going to try to connect the laptop to the network now.....well, mabey tomorrow night, I've had enough for 1 evening!


I will update....or possibly be begging for more help...we'll see!


Thanks again for your time!


🙂

airport utility can not find my airport express...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.