2 Replies Latest reply: Mar 8, 2013 5:37 PM by Billie.
Billie. Level 1 Level 1 (0 points)

Airport utility can not find my airport express...

 

I was trying to connect a PC  (Windows XP) laptop to my wireless network via the airport express.

 

I have a Mac with an airport that I use to get internet in my other room.  I am trying to get internet on the laptop too.

 

I somehow manage to erase my network & now my airport utilities won't even scan/recognize my airport??

 

ANY help would be appreciated, mac helpline wanted $59 to help & I live in a small northern community where they do not have anyone that will address a Mac issue!!

 

Thanks for your time.

 

 


Airport Express, Mac OS X (10.6.8)
  • Tesserax Level 8 Level 8 (49,465 points)

    I would suggest that you start by performing a complete power recycle of your networking equipment. I would also choose the option to perform a "factory default" reset on the AirPort Express Base Station (AX).

     

    One done the AX should broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN. Can the WinXP laptop find and connect to this Wi-Fi network now?

  • Billie. Level 1 Level 1 (0 points)

    Thank you SO MUCH Tesserax for taking the time to help!

     

    I powered everything down, slowly powered everything else up from the modem to the airport then the computer.  I then reset the airport & rescaned it through utilities.  I set up a new network & voila!  wireless up & running again.

     

    I am going to try to connect the laptop to the network now.....well, mabey tomorrow night, I've had enough for 1 evening!

     

    I will update....or possibly be begging for more help...we'll see!

     

    Thanks again for your time!