m.marquez

Level 1 (0 points)

Q: HELP!!!

I need to know how to unmute my macbookpro!! Whenever i try to change the volume i get this. -> http://prntscr.com/vfb6v

And when i try to uncheck the mute button in system prefences i get this. -> http://prntscr.com/vfcn0

Please help!

Posted on Mar 7, 2013 5:22 PM

I have this question too

Q: HELP!!!

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by CMCSK,

CMCSK Mar 7, 2013 5:32 PM in response to m.marquez
Level 6 (10,845 points)

Mar 7, 2013 5:32 PM in response to m.marquez

Which os version and model Macbook Pro are you using? Your profile is a complete blank! How to identify MacBook Pro models

On my model, the "mute" key is F3. You can mute & unmute using it. If your model does not have this key, try the suggestions mentioned in the tread - https://discussions.apple.com/thread/1659014?threadID=1659014
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by m.marquez,

m.marquez Mar 7, 2013 5:53 PM in response to CMCSK
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Mar 7, 2013 5:53 PM in response to CMCSK

Mac osx and 13.3 inch 10.8.2 mid 2012
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by m.marquez,

m.marquez Mar 7, 2013 6:15 PM in response to CMCSK
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Mar 7, 2013 6:15 PM in response to CMCSK

What suggestions?
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by CMCSK,

CMCSK Mar 7, 2013 6:18 PM in response to m.marquez
Level 6 (10,845 points)

Mar 7, 2013 6:18 PM in response to m.marquez

In the link I posted.
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by m.marquez,

m.marquez Mar 7, 2013 6:22 PM in response to CMCSK
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Mar 7, 2013 6:22 PM in response to CMCSK

None of them worked.
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by CMCSK,

CMCSK Mar 7, 2013 6:28 PM in response to m.marquez
Level 6 (10,845 points)

Mar 7, 2013 6:28 PM in response to m.marquez

You are still under warranty. Call Apple Care to resolve. Make sure you get a case number.
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by m.marquez,

m.marquez Mar 8, 2013 2:09 PM in response to CMCSK
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Mar 8, 2013 2:09 PM in response to CMCSK

What does that mean?
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