Cannot receive emails through gmail via Microsoft exchange. Calendar and contacts won't sync either. HELP!

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Cannot receive emails through gmail via Microsoft exchange. Calendar and contacts won't sync either. HELP!

My gmail is set up through Microsoft Exchange. My initial problem was that my google calendar and contacts were not syncing to the iPad. My mail was pushing just fine. Frustrated, I decided to delete the exchange account and add it all over from scratch. Now the iPad cannot receive mail. A message pops up and says "network connection failed". My wifi is working fine as my iPhone 4 is receiving mail, etc. And still contacts/calendar are not syncing. What's the fix please??

iPad 2, iOS 6.1.2

Posted on Mar 8, 2013 12:03 AM

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Answer 1

Galpalvals Author

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Mar 11, 2013 2:41 AM in response to Galpalvals

I found a fix!! Refer to this article regarding using Microsoft Exchange for Google accounts: http://www.zdnet.com/with-new-gmail-and-google-maps-ios-apps-the-iphone-5-is-cle arly-the-best-smartphone-available-7000008756/

In a nutshell, the Google/Microsoft Exchange combo will no longer work on apple devices. You will need to delete your Exchange account altogether. I know, scary! After you delete it, add your Gmail account like you would add any other regular email account on your device [Settings > Mail, Contacts, Calendars > Gmail > add your info]. That takes care of your email and calendar.

Now to get your google contacts back! Refer to these instructions: http://support.apple.com/kb/HT4872?viewlocale=en_US

I promise, these steps worked for me (even though I was wincing while I deleted my Exchange account). Now I have my Gmail, Google contacts, and Google calendars (even the shared calendars!) on both my iPhone and iPad :D

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