Mail application not accessing Mac mail

Question

Level 1

63 points

Mail application not accessing Mac mail

The Mail application on my MacBook Pro (v6.2m OS X 10.8.2) cannot access my incoming mail. It asks for my password, I enter it, continues to ask. I copied all of my setting from the Mail application on my Mac Mini (which, incidentally, works just fine), but I continue to get the same response. I can access Google mail using that account, I can also check mail at iCloud but I am not pleasesd with the way it works (too slow, combersome, etc. for me). Any suggestions other than wiping my hard drive and reinstalling thesystem software?

Thanks.

Jan Georgen

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 8, 2013 7:27 AM

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Answer 1

Mar 8, 2013 7:44 AM in response to Jan Georgen

This sometimes happens if you have a corrupt keychain entry.

Open Keychain Access (Applications/Utilities) and choose "Keychain First Aid" from the menu. Try a repair and see if it fixes some things. Then try Mail again.

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Answer 2

Jan Georgen Author

Level 1

63 points

Mar 8, 2013 8:07 AM in response to William Lloyd

Thanks for your response!

I followed directions and then some. Keychain First Aid found no problems via verify or repair. Close, restart, I continue to get the "mail can't connect to the account 'jwgeorgen@mac.com'." Reboot = same result. I added the eMail address of jwgeorgen@me.com separated with a comma, same thing. The preferences indicate that the account(s) are offline, GMail works fine. The last eMail via my .mac addressed was downloaded on 3/3/13.

I opended Pacifist to try to extract the Mail application, failed. Oh no....

Jan Georgen

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Answer 3

Linc Davis

Level 10

209,547 points

Mar 8, 2013 10:00 AM in response to Jan Georgen

Mail: Troubleshooting sending & receiving email messages

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