While I was using Skype, my camera just suddenly disappeared. Checked Facetime, PhotoBooth and updated my skype, still no camera detected. I have one colleague who told me her MacAir also have the same issue. What's wrong? Is there something I can do on my end? Or should I just send it back to an Apple center or something?
MacBook Air, OS X Mountain Lion (10.8), MacBook Air 13"
I have had the same issue, tried several solutions but none have worked, i suggest u book into an apple store or call the support line (the are usually very helpful).
FaceTime
Try the tips from this article.
http://support.apple.com/kb/TS4185
Make sure that time and date are set correctly.
If the suggestions made in these articles do not help, contact Apple.
Best.
If you have not already done so, shut down MBA, restart, and try again. If the camera still does not work, use all relevant suggestions from Apple's http://support.apple.com/kb/HT2090.
(Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
If your troubleshooting proves that yours is a Skype-specific problem (your cam works in more than one user account with Apple apps) that remains even after you have updated tothe latest Skype version that is compatible with your Mac OS,Skype's comprehensive support systemshould best be able to help you usetheir productwithyour system.
You can search or post for help with your problem in Skype's dedicated Skype Discussions for Mac. The Skype users who post there may have already solved your problem.
If nothing else works to fix your Skype, you can even sign in and ask for email help directly from Skype's Technical Support people.
Thanks for the tips! I updated my Mac OS and turned off my MacBook for at least 5 hours. When I turned it back on and tried all apps with cams, it seems it's now workinhg. Hopefully I won't get to experience this issue again.
You're most welcome, Diana.
I am happy to read that your Mac is working after power down and restart!
We all need to restart occasionally. Restarting after a shut down clears caches and loads a fresh copy of all software. Especially because it is free and so easy, I make it the first thing to try whenever I notice any new quirk or problem.
For your future restarts, one minute after shutting down is more than long enough to wait before powering back up. However, as your 5 hour wait has proven, longer delays will work as well.
Enjoy your MBA!
My MacAir can't detect my camera anymore. What's wrong?
