Q: Guest Network on Airport Extreme - Can't setting it

Hi to all,

I bought some Airport Extreme. I have installed the last one but I found a problem. I don't find the Guest Network setting tab in the airport utility. I try with my macbookpro OS Mountain Lion and with the ios app, all updated.

No bridge activate,

Thanks for helping me

OS X Mountain Lion (10.8)

Posted on Mar 9, 2013 2:54 AM

I have this question too

Solved

FrancescoItaly

Level 1 (9 points)

The guest network options tab, appears only if "Connection Sharing" option is set as "Share a public IP address"

It is a very strange restriction!

Posted on Sep 30, 2016 3:03 AM

Q: Guest Network on Airport Extreme - Can't setting it

All replies

Helpful answers

Page 1

by edex67,

edex67 Mar 9, 2013 2:57 AM in response to FrancescoItaly
Level 4 (3,250 points)

Mar 9, 2013 2:57 AM in response to FrancescoItaly

It is under Edit>Wireless.
Reply options

Link to this post

by FrancescoItaly,

FrancescoItaly Mar 9, 2013 3:05 AM in response to edex67
Level 1 (9 points)

Mar 9, 2013 3:05 AM in response to edex67

Dear edex,
thanks for your reply, it is the exactly step I did but after this the guest network disappears.I can't find the "guest network" tab on airport utility and even the guest network just created
Reply options

Link to this post

by FrancescoItaly,

FrancescoItaly Mar 9, 2013 3:11 AM in response to FrancescoItaly
Level 1 (9 points)

Mar 9, 2013 3:11 AM in response to FrancescoItaly
Reply options

Link to this post

by edex67,

edex67 Mar 9, 2013 3:28 AM in response to FrancescoItaly
Level 4 (3,250 points)

Mar 9, 2013 3:28 AM in response to FrancescoItaly

Is your Extreme in bridge mode? If so, you can't use the guest network functionality.
Reply options

Link to this post

by FrancescoItaly,

FrancescoItaly Mar 9, 2013 3:55 AM in response to edex67
Level 1 (9 points)

Mar 9, 2013 3:55 AM in response to edex67

No it isn't..
And It is the only wireless network.
In my office, for example, all work fine but I don't understand why in my house not!
Reply options

Link to this post

by edex67,

edex67 Mar 9, 2013 4:43 AM in response to FrancescoItaly
Level 4 (3,250 points)

Mar 9, 2013 4:43 AM in response to FrancescoItaly

Which version of the Extreme do you have? Look for a number like Axxxx on the base of the Extreme.
Reply options

Link to this post

by FrancescoItaly,

FrancescoItaly Mar 9, 2013 5:24 AM in response to edex67
Level 1 (9 points)

Mar 9, 2013 5:24 AM in response to edex67

5th generation (bought on 2012)
firmware 7.6.3
Reply options

Link to this post

by edex67,

edex67 Mar 9, 2013 7:38 AM in response to FrancescoItaly
Level 4 (3,250 points)

Mar 9, 2013 7:38 AM in response to FrancescoItaly

OK, then I would return the Extreme as faulty.
Reply options

Link to this post

by Taser_This,

Taser_This Mar 9, 2013 12:30 PM in response to edex67
Level 1 (55 points)

Mar 9, 2013 12:30 PM in response to edex67

Use the Airport Utility 5.6. I had the same problem and lost a day. The setting seems to become available in there. I could not see my Guest Network either and neither was I in Bridge Mode. Numbingly frustrating. I could not install this version of the Airport Utility in my OSX 10.7.5 without using a software tool called 'Pacficist.' But once in, and it is only opening the package so you can drag the App to your harddrive, it worked fine. Thanks Apple for an incredibly time consuming and frustrating experience.

The most recent Airport Utility 6.2 does not support WDS, nor enable one to set the 'Allow Network to be extended' option, and drops other important functionality.
Reply options

Link to this post

by edex67,

edex67 Mar 10, 2013 1:58 AM in response to Taser_This
Level 4 (3,250 points)

Mar 10, 2013 1:58 AM in response to Taser_This

Guest networks are available in 6.2. I agree that 5.6 is more featureful but I think the Extreme is faulty.
Reply options

Link to this post

by FrancescoItaly,

FrancescoItaly Mar 10, 2013 4:55 AM in response to edex67
Level 1 (9 points)

Mar 10, 2013 4:55 AM in response to edex67

Hi guys, thanks for replies.
I tried to reset and the guest network setting is appeared. After insert the setting (ip, subnet, gateway, wifi name and protection, dhcp) the network setting tab is disappeared again. Or the airport is faulty or my settings don't allow this feature. I'll try to insert the setting step by step and I'll let you know.
Reply options

Link to this post

by ChrisTimco,

ChrisTimco Mar 11, 2013 6:39 AM in response to FrancescoItaly
Level 1 (0 points)

Mar 11, 2013 6:39 AM in response to FrancescoItaly

I am sorry to say I have the same issue. Guest setting was there at one time. Now non showing!
I hate for a guest to use my primary network. Wonder if Apple reads these to resolve issues.
And hopefully the resolve if in written form is explained enought that a novice like me can do it
without messing up my primary.
Reply options

Link to this post

by FrancescoItaly,

FrancescoItaly Mar 12, 2013 12:33 PM in response to ChrisTimco
Level 1 (9 points)

Mar 12, 2013 12:33 PM in response to ChrisTimco

Dear Chris, I'll make some test at the next weekend; Maybe it isn't faulty (and I hope!) I think that there are some setting that disabled the guest network option. I did some research and many people have a similar issue. I'll say you something soon
Reply options

Link to this post

by Pixelblast,

Pixelblast Mar 12, 2013 5:18 PM in response to FrancescoItaly
Level 1 (0 points)

Mar 12, 2013 5:18 PM in response to FrancescoItaly

got the same problem, there is no posibility to install a guest network. extreme is not in bridge mode, firmware 7.6.3. i also can't install a 2.4Ghz AND a 5Ghz network at the same time or do i miss something how to set that up?
Reply options

Link to this post