4 Replies Latest reply: Mar 10, 2013 11:35 AM by kerrhona
kerrhona Level 1 (0 points)

Help, I have a late 2009 iMac with OSX 10.8.2 and have been using Microsoft Word. Recently I updated to OSX Mountain Lion and now am unable to open any of my saved documents. I know I am dunb and dunber BUT need these documents. What can I do?

iMac, OS X Mountain Lion (10.8), microsoft word
  • Camelot Level 8 (46,655 points)

    It might help if you explained your situation in more detail.


    There may be many reasons why you are 'unable to open...' any of your documents. It would help if you explained why? What happens when you try? Do you get an error message of any kind?


    You also say you have an iMac from 2009 - does that mean you're using Microsoft Office/Word 2008?

    If so, that could be your problem right there - you need the latest version of Office - Office 2011 - to work with Mountain Lion. You don't say what Mac OS X version you upgraded from to know if that's an issue or not.

  • kerrhona Level 1 (0 points)


    thank you very very much for your help, it has at least given me an idea of what my problems are. My iMac was originalyy OS X and I was using Microsoft Office for Mac V10. When I try to open my documents the following message comes up " Power Pc applications no longer supported." I would be happy to upgrade my Microsoft Soft ware BUT if I do so will I be able to open my saved documents? I do appreciate your help with this situation, as you can tell by now I am not very clever with systems / application, etc.

    Thank you from lovely Scotland

    Kerrhona xx

  • Niel Level 10 (298,606 points)

    Yes, you will.



  • kerrhona Level 1 (0 points)

    Thank you Niel, I do appreciate all the help

    Kerrhona x